We handle personal information which is received from you or which we have collected by using cookies on our website, in order to administer your purchases and need to fulfil our obligations to you as our customer.
We may collect the following information:
Name, contact information including email address.
Information such as postcode, address and phone number, purchased products and information related to orders.
PURPOSE FOR COLLECTING PERSONAL DATA
The purposes for the processing of your personal data at LAURIJARVINENSTUDIO / Tmi LauriJarvinen we aim to provide our services and carry out our responsibilities arising from an agreement with you.
Your personal data in the first place to be able to deliver our services and products to you. We use the data for example to handle your payments or any refunds and to provide our partners with the information necessary for the delivery of services and products and marketing of products.
For customer communication, services and marketing
LAURIJARVINENSTUDIO / Tmi LauriJarvinen processes your personal data to contact you regarding our products and services and to inform you of changes to our products and services. Your data might be also used for research and analysis to improve our products, services and our websites. We may also use your data entered on our websites to send marketing communication by e-mail, if you have given us consent to that.
We may use personal data for customer care and for providing customer services and facilitating customer communication.
We use various technologies to collect and store information when you visit a LAURIJARVINENSTUDIO / Tmi LauriJarvinen website, including cookies. Cookies allow us to calculate the aggregate number of people visiting our websites and monitor the use of the websites. LAURIJARVINENSTUDIO / Tmi LauriJarvinen uses first party cookies for signing in and shopping cart. LAURIJARVINENSTUDIO / Tmi LauriJarvinen also uses third party cookies i.e. Google Analytics on visitor usage and to help us improve our sites and services.
We share your personal data within the organisation of LAURIJARVINENSTUDIO / Tmi LauriJarvinen if and as far as reasonably necessary to perform and develop our services, e.g. with our customer service and marketing employees. We share the marketing data to our trusted collaborators.
FOR OTHER LEGITIMATE REASONS
If you are a European resident, you have the right to access personal information we hold about you and ask your personal information to be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email info(a)laurijarvinenstudio.com
CHANGES TO PRIVACY AND COOKIE POLICIES
HAVE A PLAYFULL WARDROPE WITH LAURIJARVINENSTUDIO.
TERMS AND CONDITIONS.
MOST OF THE LAURIJARIVINEN GARMENTS ARE BESPOKE, AND MADE TO ORDER. PLEASE ALLOW 2 TO 3 WEEKS FOR CRAFTING AND PRODUCTION. ALL THE LAURIJARVINENSTUDIO PRODUCTS ARE HAND MADE IN OUR TAMPERE STUDIO. OUR SIZIGN IS BASED ON SCANDINAVIAN SIZES. IF YOU HAVE ANY QUESTIONS, DON’T HESITATE TO ASK!
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE ORDERING ANY PRODUCTS FROM US. YOU SHOULD UNDERSTAND THAT BY ORDERING ANY OF OUR PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. ALL PERSONAL INFORMATION YOU PROVIDE US WITH OR THAT WE OBTAIN WILL BE HANDLED BY LAURI JARVINEN STUDIO AS RESPONSIBLE FOR THE PERSONAL INFORMATION. THE PERSONAL INFORMATION YOU PROVIDE WILL BE USED TO ENSURE DELIVERIES TO YOU, THE CREDIT ASSESSMENT, TO PROVIDE OFFERS AND INFORMATION. PRICES IN THE ONLINE SHOP ARE IN EUROS AND INCLUDE THE FINNISH VAT 24%.THE PRICE APPLICABLE IS THAT SET AT THE DATE ON WHICH YOU PLACE YOUR ORDER. SHIPPING COSTS ARE RECOGNIZED BEFORE CONFIRMING THE PURCHASE. WE RESERVE THE RIGHT TO CHANGE THE PRICES. FOR PAYMENT WE USE PAYPAL, FOLLOWING CREDIT CARD TYPES ARE ACCEPTED IN PAY PAL: VISA, VISA ELECTRON, MASTER CARD, AMERICAN EXPRESS AND DISCOVER. YOU DO NOT NEED TO HAVE A REGISTERED PAY PAL ACCOUNT TO PAY IN PAYPAL. MORE ABOUT PAYPAL AT WWW.PAYPAL.COM. IF THE CUSTOMER WANTS TO PAY KLARNA BY INVOICE IN ITS ORDER, HE WILL BIND KLARNA TO A THIRD PARTY. IN THIS CASE THE CUSTOMER IS RESPONSIBLE FOR PAYING THE INVOICE BOTH FOR THE PURCHASE AND THE RETURN.
PLEASE NOTE THAT WE CANNOT ACCEPT ANY OTHER PAYMENT METHODS.
ALL PRODUCTS REMAIN THE PROPERTY OF LAURIJARVINENSTUDIO UNTIL FULL PAYMENT IS MADE.
DELIVERY CHARGES VARIATE DEPENDING ON SHIPPING COUNTRY. DELIVERY WILL BE SHIPPED VIA POSTI OR MATKAHUOLTO.
FINLAND 10€, EU COUNTRIES 20€
THE CUSTOMER IS ALSO RESPONSIBLE FOR THE RETURN SHIPPING COSTS. ALL ITEMS NEED TO BE RETURNED IN PERFECT, ORIGINAL CONDITION. USED, WASHED, DRY-CLEANED, MODIFIED OR DAMAGED (ETC.) ITEMS AND PACKAGING WILL NOT BE ACCEPTED. CLOTHES MUST BE RETURNED WITH ALL THE ITEM TAGS AND IN THEIR ORIGINAL PACKAGE. WE ONLY ALLOW RETURNS OF PRODUCTS THAT ARE NOT USED. IF CUSTOMERS WANTS TO RETURN ANY ITEMS, RETURN MUST BE DONE IN 14 DAYS AFTER DELIVERY. IF YOU HAVE ANY QUESTIONS ABOUT RETURNS PLEASE CONTACT LAURIJARVINENSTUDIO.